Thursday, 23rd May 2013.

Posted on Thursday, 7th October 2010 by Mike

The following desribes how the problem was solved. If you want to jump to the solution, just scroll down. I recently had a customer call me complaining that his Gmail account had a problem were all email with attachments showing up as zip files. That is, any email that had an attachment, the attachment(s) were [...]

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Posted in Computer Service, Customer Care, Customer Service, Email Problems, Gmail, How To's, Problems Solved, Remote Support, Support Articles, Technology | Comments (0)

Posted on Monday, 23rd August 2010 by Mike

It is amusing some days to see the expression on a person’s face when I show up at their door for a on-site computer service call. Many times, these same people say “You don’t look like a geek” and to this I simply respond Thank You! I did not attend hundreds of hours in training [...]

Posted in computer repair, Computer Service, Customer Care, Customer Service, humor, In Home, Support Articles, Technology | Comments (0)

Posted on Friday, 2nd July 2010 by Mike

A news story that originally broke in the NY Times, has the tech world of blogs buzzing about the possible failing of a one time giant company. While the law suit is over three years old and Dell has attempted to pass it off as “old news”. Recently, documents have been unsealed that disclose that Dell employee’s [...]

Posted in computer repair, Customer Service, Editorial, Technology | Comments (0)

Posted on Friday, 26th February 2010 by Mike

We have discussed the ways to keep your computer or laptop free of infections using quality anti virus software in the past and that is not what this article is about. Instead, I want to give you some food for thought about protecting yourself and family when it comes to having your computer serviced or [...]

Posted in computer repair, Computer Service, Customer Care, Customer Service, Editorial, Health, How To's, In Home, Technology | Comments (0)

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